You
can now cancel an order when it is in packed/shipped status, as long as
the cancel option is available on our platform website. Any amount paid
will be credited into the same payment mode using which the payment was
made.
I just cancelled my order. When will I receive my refund?
If
you had selected Cash on Delivery, there is no amount to be refunded
because you haven't paid for your order. For payments made via Credit
Card, Debit Card, Net Banking, or Wallet you will receive refund into
the source account within 7-10 days from the time of order cancellation.
If payment was made by redeeming PhonePe wallet balance then, then
refund will be instant post order cancellation, which can be later
transferred into your bank account, by contacting PhonePe customer
support team.
